Tableside Ordering and Payment for Concert VIPs

eMobilePOS enables tableside ordering, improving VIP dining experience at the Tuscaloosa Amphitheater

 

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Tuscaloosa Amphitheater, the largest outdoor amphitheater in Western Alabama is using eMobilePOS for tableside ordering and payment in the private VIP area that is available to amphitheater Box Suite holders. eMobilePOS runs on the iPod touch, which has been equipped with a sled that features a magnetic stripe reader and receipt printer, allowing waiters to quickly take orders and send them to the kitchen over a wireless network. Checks are settled quickly and securely by swiping the card and printing a receipt right at the customer’s table.

VIPs are enjoying faster food and beverage service and secure and speedy checkout. The Tuscaloosa Amphitheater benefits from increased sales and significant overhead reduction thanks to the quicker turnaround time for every order.

“Our guests are more apt to order additional drinks or snacks because they don’t need to wait as long. I would estimate we’ve already seen an approximate 50 percent decrease in the amount of time and labor required just to take orders and about 20 percent in sales increase.”

Joe O’Brien, Director of Concessions, Tuscaloosa Amphitheater

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By: Marketing /August 22, 2013 /Tableside ordering & payment /Comments Off on Tableside Ordering and Payment for Concert VIPs