Field service automation with mobile payment
Increase customer satisfaction and the bottom line
A field technician’s role goes far beyond installing and repairing products; he or she can be a powerful extension of the sales force with large impact on customer satisfaction and the company’s bottom line. eMobilePOS makes your field service technicians more productive and it enables them to capture customer feedback, check order status and even collect payment while attending to a service job. eMobilePOS allows service organizations to schedule routes, create and track work orders, manage inventory and track labor, parts and material ‒ all in real-time. Technicians are able to create and review invoices directly with the customer as well as collect payment onsite. The results from implementation of eMobilePOS include improved cash flow and better customer service with higher customer retention and loyalty.
- Schedule routes
- Create and track work orders
- Accept payments
- Manage inventory
- Access instructions and manuals
- Record material and time
- Create, review and send invoices
- Collect signatures on the screen
- Email and print receipts on-the-spot
- Integrate with ERP and accounting systems
eMobilePOS offers a broad selection of certified peripherals that allows you to customize the solution to meet your specific needs. All peripherals have been tested with the eMobilePOS software and offer easy plug-and-play installation out of the box. You can be up and running in minutes! Click here to see a list of compatible peripherals.